Harris County Sequential Intercept Model

Intercept 1

Law Enforcement

Clinician and Officer Remote Evaluation (CORE) program

Promoting health-focused solutions for our community

The Clinician and Officer Remote Evaluation (CORE) program is a collaborative partnership between The Harris Center for Mental Health and IDD and The Harris County Sheriff’s Office (HCSO). The program works to improve response to calls involving a person with mental illness and connects a law enforcement first responder with a mental health clinician using a tablet and HIPAA-compliant technology.

Positive Outcomes
  • Increases public safety
  • Improves triage of mental health crisis calls in the field
  • Fills gaps of limited mental health workforce
  • Prevents unnecessary transports to the Harris County Jail, treatment facilities and hospital emergency rooms
  • Clinicians can provide immediate assistance at any location
  • Assessments conducted by the clinicians can decrease unnecessary hospitalizations
  • Convenient for clients in areas with limited services
  • Clinicians can assist in finding a hospital bed, facilitate transportation and ensure a continuum of care
  • Better assessments available to deputies on the scene
  • Increased ability to resolve the situation on the scene
  • Reduction in transports
  • Assists deputies on the scene with useful information, such as patient history
  • Reduces time
  • Allows Crisis Intervention Response Teams (CIRT) to focus on more serious situations